Equality & Diversity Training That Goes Beyond the Policy

Create a workplace where respect, inclusion, and fairness aren’t just values, they’re everyday actions.

At Goldmark Training, we believe that fostering equality and diversity isn’t a box-ticking exercise; it’s how you build a culture where people feel safe, seen, and valued.

Our Equality and Diversity Training Course is designed for organisations that want to move beyond the basics. Whether you’re in housing, education, healthcare, or corporate sectors, we help your teams understand not only the what but the why and how behind inclusive workplace behaviours.

Led by experienced trainers and shaped by real stories including those shared by our Director, TEDx speaker Tara Hussain this course brings empathy, insight, and action into one impactful experience.

Who Is This Course For?

Creating a truly inclusive workplace isn’t just the responsibility of HR or leadership, it’s something every person in the organisation contributes to. That’s why our Equality and Diversity Training is designed for everyone, regardless of role, background, or experience.

At Goldmark Training, we’ve worked with professionals across sectors from schools and housing associations to corporate offices and community organisations. What we’ve learned is this: inclusion is everyone’s business. And it starts with awareness.

This course is a great fit for:

HR Professionals & Team Leaders

If you’re responsible for shaping workplace culture or handling interpersonal concerns, this course will give you the tools to lead with fairness, clarity, and confidence and to support your team in doing the same.

Public Sector & Community-Based Workers

Whether you work in housing, local authorities, health and social care, or the nonprofit sector, understanding how unconscious bias and exclusion show up in day-to-day interactions is key to delivering equitable services.

Educators & School Support Staff

From classroom environments to school policies, inclusion matters. This course is especially valuable for staff working with diverse student groups and families.

Private Sector Employees & Managers

In today’s global, hybrid workplaces, inclusion isn’t optional it’s essential. Our training helps you navigate diverse teams with respect and build stronger, more collaborative working relationships.

Remote & Hybrid Teams

For employees working across locations or cultures, this training explores how inclusion translates in digital spaces and how communication styles affect belonging and participation.

Course Overview

Creating a workplace that values equality and embraces diversity doesn’t happen by accident; it takes awareness, accountability, and intentional action. Our Equality and Diversity Training Course is designed to help teams build those habits and values from the ground up.

At Goldmark Training, we don’t just teach definitions, we create conversations. We help people understand the why behind inclusive behaviour, explore the realities of unconscious bias, and give practical tools to address everyday discrimination in a way that feels honest and achievable.

What You’ll Learn

In this course, we cover the foundations of workplace equality and expand into real-life diversity scenarios that your team may already be facing whether they realise it or not.

Participants will explore:

What equality, diversity, and inclusion actually mean beyond the buzzwords
The impact of unconscious bias and how to manage it in decision-making
How to create a culture where everyone feels safe to speak and belong
Common barriers faced by disabled, LGBTQ+, and faith-based communities at work
Practical language, boundaries, and behaviours that support fairness for all

Modules & Topics Covered

Every workplace is different but the need for fairness, respect, and inclusion is universal. That’s why we’ve built our Equality and Diversity Training Course around topics that reflect the challenges real people face at work.

Our sessions are interactive, conversation-led, and rooted in experience. We use practical examples and real-life case studies to help participants understand how to recognise inequality, challenge bias, and lead with fairness no matter their role or background.

Here’s a look at what we cover:

Understanding Unconscious Bias

We explore what unconscious bias is, how it influences decisions, and what it looks like in real workplace interactions. More importantly, we help participants reflect on their own thinking and find ways to move from awareness to meaningful change.

Disability Inclusion in the Workplace

We talk about the barriers disabled people often face both physical and attitudinal and how to create an environment where disabled staff and clients feel respected, supported, and included.

Cultural Awareness & Faith Inclusion

This module dives into how cultural background, religion, and belief systems shape people’s experiences at work. It includes respectful language, prayer room considerations, and understanding religious holidays without stereotyping.

LGBTQ+ Inclusion (Including Trans Awareness)

We help participants understand key LGBTQ+ terms, the experiences of LGBTQ+ individuals in the workplace, and how to create safer spaces for everyone including guidance on language, privacy, and support.

Sexual Orientation & Gender Respect

This module looks at workplace behaviours that often go unnoticed from assumptions to inappropriate comments and offers strategies for building inclusive team relationships.

Equality and Diversity: Your Legal Responsibilities

We provide a clear, jargon-free overview of relevant UK legislation, including the Equality Act 2010, and what it means in practical, day-to-day situations.

Bonus Skills We Include

Inclusive workplaces rely on strong boundaries. We cover how to recognise crossed lines, maintain respectful communication, and handle difficult conversations with clarity and care.

Putting Diversity into Action – Islamic Awareness

For organisations serving or working alongside Muslim communities, this module offers insights into Islamic beliefs, workplace accommodations, and cultural practices delivered with nuance, not assumptions.

Why Choose Goldmark Training?

When it comes to equality, diversity, and inclusion people don’t need more policies. They need real conversations, practical tools, and a safe space to understand how their everyday actions can make a difference.

That’s where we come in.

At Goldmark Training, we don’t deliver generic, tick-box courses. We deliver training that connects, that challenges, and that changes the way people think, speak, and lead.

Here’s why organisations across the UK trust us to deliver this vital work:

We Speak From Lived Experience

Our training isn’t just theory, it’s personal. Led by TEDx speaker Tara Hussain, our sessions bring warmth, honesty, and insight to topics many people find difficult to talk about. Tara’s story, “I’m Not Racist But…”, has moved thousands, and it’s the same authenticity we bring into every training room whether online or in person.

We Know Inclusion Doesn’t Start with HR It Starts with People

We’ve worked with frontline housing officers, NHS teams, school staff, senior leaders, and everyone in between. We tailor our training to your context and team, not the other way around. Because a one-size-fits-all approach rarely fits anyone well.

Our Approach Is Practical and Compassionate

We aren’t ashamed. We don’t get overwhelmed. We walk with your team through the realities of unconscious bias, inequality, and workplace behaviours always with empathy and encouragement. People leave our sessions feeling equipped, not defensive.

Up-to-Date, Relevant, and Ready to Use

Our content aligns with UK legislation including the Equality Act 2010 but we never stop there. We combine policy with real examples, lived experiences, and the kind of conversations that shift mindset and culture from the inside out.

Trusted by Organisations That Care

From small charities to nationwide public bodies, our clients come to us because they want training that’s human, honest, and built to last. Many return to book unconscious bias or wellbeing training after seeing the impact our equality and diversity course has on their team culture.

Course Formats & Delivery

We understand that every team is different and so are their needs. That’s why our Equality and Diversity Training is offered in flexible formats designed to meet your team where they are, both geographically and culturally.

At Goldmark Training, we’re not here to add to your to-do list. We’re here to make this learning accessible, relevant, and simple to put into practice. Whether your team is office-based, remote, or a bit of both, we’ll work with you to deliver training that feels natural, not forced.

In-Person Training at Your Location

Prefer face-to-face learning? We’ll come to you. Our in-person sessions are highly interactive, discussion-based, and designed to suit your organisational culture. Ideal for teams who benefit from open dialogue and a shared space to reflect, ask questions, and learn together.
Live Online Sessions

Our equality and diversity online training courses are delivered live by real trainers not pre-recorded videos. You’ll have the same access to real-time discussion, breakout groups, and examples tailored to your team, with the flexibility to learn from wherever you are.
Blended Training Options

Some organisations like to combine in-person and online delivery especially if they operate across multiple locations or have different learning styles within their team. We can help you create a blended format that fits your people, your timelines, and your budget.
Certification

All participants receive a Certificate of Completion, suitable for CPD records, audits, or internal recognition programs. We also offer optional follow-up or refresher sessions for organisations committed to long-term culture change.
Duration & Group Size
- Standard delivery: 2–3 hour sessions or half-day workshops
- Flexible formats available for large groups, small teams, or 1:1 sessions
- Options for train-the-trainer support available on request

Frequently Asked Questions

Is EDI training mandatory in the UK?

While Equality, Diversity, and Inclusion (EDI) training is not legally required in all sectors, it is strongly recommended especially for organisations looking to meet their duties under the Equality Act 2010. For many public sector bodies and companies delivering services to diverse communities, EDI training is a critical part of safeguarding, HR compliance, and inclusive workplace culture. At Goldmark Training, we help organisations go beyond compliance and create environments where people genuinely feel safe and valued.

What is equality and diversity training?

Equality and diversity training helps individuals and teams understand how to create fair, respectful, and inclusive workplaces. It covers key issues like unconscious bias, workplace behaviours, inclusive language, cultural awareness, and disability inclusion all framed around practical, real-life application. Our training goes beyond just telling you what the law says, we help you see what it looks like in practice and how to embed inclusive habits into everyday working life.

What is a good example of equality and diversity?

A simple yet powerful example is when a team leader adjusts a team meeting time so it doesn’t clash with a colleague’s religious observance recognising and accommodating different beliefs without making a fuss. Another is ensuring recruitment processes are inclusive by using unbiased language in job adverts and offering interview adjustments for disabled applicants. At Goldmark Training, we use real examples like these throughout the course to bring equality and diversity to life in a way that feels real, relatable, and actionable.

What is the Equality Act in the UK?

The Equality Act 2010 is the key piece of legislation protecting people from discrimination in the UK. It legally protects individuals from unfair treatment and promotes a more equal society. The Act covers nine protected characteristics, including age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity. Our training includes a clear, plain-English overview of this law and shows how it applies in day-to-day workplace scenarios.