Leadership and Management Training by Goldmark Training

At Goldmark Training, we believe leadership isn’t just about giving instructions, it’s about inspiring others, adapting with empathy, and creating lasting impact across your team and organisation. Our Leadership and Management Training Program is designed to help emerging and experienced managers build real-world skills rooted in values, communication, and confidence.

Led by renowned TEDx speaker Tara Hussain, this training goes beyond theory combining inclusive leadership principles, strategic thinking, and personal development into one comprehensive program. Whether you’re managing a team for the first time or looking to grow into a more human-focused leader, this course equips you with tools you’ll actually use.

Who Is This Course For?

Leadership isn’t one-size-fits-all and neither is this course. At Goldmark Training, we’ve designed our Leadership and Management Training Program to support professionals at different stages of their journey. Whether you’re managing people for the first time or looking to deepen your leadership impact, this course is built for you.

For New and Aspiring Managers

If you’ve recently stepped into a leadership role or are preparing to do so, this program offers the structure, support, and guidance you need. Learn the fundamentals of team dynamics, inclusive communication, goal setting, and managing performance with confidence.

For Mid-Level Professionals Seeking Growth

Already managing teams but feel like there’s room to grow? This course will help you refine your leadership style, handle challenging conversations, and step into strategic decision-making with more clarity and control.

For HR Professionals and Learning & Development Leads

Looking to upskill your staff or develop a leadership pipeline in your organisation? Our program combines evidence-based practices with lived experience, helping your teams build meaningful, people-first leadership skills they can apply immediately.

For Organisations That Value Inclusive Leadership

If your organisation is committed to creating equitable, high-performing teams, this course provides tools to foster inclusion, address unconscious bias, and lead with authenticity all while improving team outcomes and engagement.

For Professionals Returning to Leadership

Whether you’ve taken a career break or are moving into a new leadership role from a technical background, this course supports you in building self-awareness, emotional intelligence, and renewed confidence as a people manager.

What This Course Covers

This is not your typical management training. We’ve thoughtfully designed the program to balance core leadership skills with emotional intelligence and inclusive thinking.

Participants will explore:

Inclusive Leadership & Unconscious Bias
Understand how bias shapes behaviour and decisions and how inclusive leadership creates healthier, high-performing teams.
Difficult Conversations & Constructive Feedback
Learn how to approach sensitive issues, deliver honest feedback, and build psychological safety within your team.
Goal Setting & Strategic Thinking
Develop the ability to set clear, motivating objectives that align with team and organisational goals.
Communication Styles & Self-Awareness
Gain insight into your leadership style, improve your communication, and adapt your approach based on individual and team needs.
Performance Management & Motivation
Explore practical methods to engage teams, maintain accountability, and manage underperformance with confidence.
Coaching, Mentoring & Empowerment
Build mentoring habits that lift others up while developing your own resilience as a leader.
Creativity, Innovation & The Human Manager
Learn how to inspire creativity in others and become the kind of leader people choose to follow not just because of your title.

Course Modules

Our Leadership and Management Training Program is designed to be practical, reflective, and relevant. Each module blends lived experience with proven strategies to help you not just understand leadership but live it.

These modules can be delivered as a complete training journey or tailored to your organisation’s specific goals.

Leadership vs Management – Understanding the Difference

Explore what sets leadership apart from management and how to integrate both in your daily role. You’ll reflect on your own leadership identity and the kind of manager you want to be.

Goal Setting & Strategic Team Direction

Learn how to set clear, motivating objectives that align individual performance with wider organisational goals. This module supports your ability to think strategically while empowering others to do the same.

Inclusive Leadership & Unconscious Bias

One of our most requested modules. Understand how unconscious bias operates, how it affects decision-making, and how inclusive leadership drives team wellbeing, trust, and performance.

Communication Styles & The Art of Feedback

Get practical tools to handle difficult conversations, build trust through active listening, and provide feedback that drives growth not defensiveness.

Coaching, Mentoring & Team Empowerment

Discover how to use coaching methods in everyday leadership. This module encourages a culture of learning and accountability, helping teams grow without micromanagement.

The Human Manager – Motivation, Empathy & Self-Awareness

Leadership isn’t about having all the answers, it’s about being present, adaptable, and emotionally intelligent. You’ll explore your leadership impact and how to lead with both head and heart.

Bonus Skills We Include

We also include real-world tools and training often overlooked in standard leadership programs:

● Minute Taking & Chairing Effective Meetings
● Presentation Skills & Public Speaking
● Mindful Self-Compassion
● Managing Uncertainty & Change
● Emotional Intelligence & Workplace Wellbeing

Area Training Approach

At Goldmark Training, we’ve spent years working closely with managers, team leaders, and organisations not just in boardrooms, but in real workplaces, with real people, facing real challenges. That’s why our approach to leadership training is different.

Instead of overwhelming learners with buzzwords and business jargon, we focus on three human-centred areas that matter most when it comes to effective leadership: self-awareness, communication, and confidence.

Understanding Ourselves Before Leading Others

We begin by helping participants explore how their own values, experiences, and unconscious biases shape the way they lead. Leadership is personal and that means taking a close look at how we show up for others, how we handle pressure, and how we interpret the world around us.

This part of the training is reflective, sometimes challenging but always empowering. It’s not about pointing fingers. It’s about growing.

Communicating with Intention and Respect

We often hear from leaders who feel unsure about giving feedback, having tough conversations, or communicating with people who don’t share their background or working style.

Through real scenarios and guided practice, we help participants learn how to say what needs to be said clearly, constructively, and compassionately. It’s not about “fixing” your style; it’s about recognising where your words land, and how to adapt when they don’t.

This approach has helped our clients navigate some of their most complex workplace situations with more ease and dignity.

Building Confidence that Lasts

Leadership is full of moments that test your confidence running a meeting, managing conflict, making a tough call. We don’t just teach techniques; we build environments where participants can try things, get it wrong, try again, and grow.

We use exercises, discussions, and stories from our own experience to help people find their voice and trust it. By the end of the training, participants aren’t just more informed they’re more grounded, more resilient, and more ready to lead in a way that feels authentic to them.

Why Choose Goldmark Training?

We know there are a lot of leadership training providers out there, many offering similar-sounding courses, glossy brochures, and promises of quick results. But at Goldmark Training, we take a different approach. Our work is rooted in lived experience, human connection, and a deep understanding of the challenges people face every day in the workplace.

This isn’t training for the sake of ticking a box. It’s for people who genuinely want to become better leaders and organisations that value more than just performance metrics.

Led by Real People with Real Experience

Our training isn’t delivered by someone reading off a slide deck. It’s led by professionals who’ve worked in the sectors we support business, community services, education, social care, and nonprofit leadership.
Tara Hussain, our Director and TEDx speaker, brings both professional expertise and personal storytelling to every session. Her talk, “I’m Not Racist But…”, has reached thousands and continues to spark conversations around inclusion, empathy, and self-awareness.
Training That Feels Human, Not Corporate

We’ve heard it time and again: “This was the first training that actually made sense to me.”
That’s because our sessions are honest, open, and relatable. We don’t hide behind corporate language or generic case studies. We talk about what leadership really feels like, the self-doubt, the difficult conversations, the times you question your own judgment and we help people find their way through it with tools that stick.
Practical, Adaptable and Relevant

Every organisation is different. That’s why we adapt our delivery to your team’s culture, industry, and specific challenges. From local councils to national housing associations, our clients choose us because we meet them where they are and deliver training they can put into practice the next day.
A Values-Driven Approach

At the heart of everything we do is a belief in people-first leadership. We’re not interested in surface-level fixes or flashy frameworks. We care about creating workplaces where people feel heard, respected, and empowered to grow.

When you choose Goldmark Training, you’re not just investing in professional development, you’re investing in culture, empathy, and long-term change.

Course Formats & Delivery

We know that no two organisations or individuals work the same way. That’s why our Leadership and Management Training Program is designed to be flexible, accessible, and tailored to your reality, not just your job title.

Whether you prefer in-person learning, online sessions, or a bit of both, we deliver in a way that supports your goals, your people, and your pace.

In-Person Training

Ideal for teams who thrive on face-to-face interaction, our in-person workshops are engaging, hands-on, and full of real conversation. We come to you whether you’re a local council, nonprofit organisation, private company, or community-based team and create a space where people feel safe to learn, speak honestly, and grow.

Live Online Sessions

Prefer a virtual format? No problem. Our live online sessions are not “webinars” ; they’re dynamic, interactive experiences that make space for discussion, breakout groups, and individual reflection. All you need is a stable internet connection and a willingness to participate.

Blended Learning

Some of our clients choose a combination of in-person and online training for example, starting with an in-person session, followed by a series of shorter online modules. This format works especially well for geographically spread-out teams or organisations with varied schedules.

Custom Delivery for Organisations

If you’re looking to embed leadership training into your wider learning and development program, we can co-design a delivery plan that fits. Whether that’s a one-day intensive, a six-week journey, or a leadership series over several months we’ll work with you to make it happen.

Certification

All participants receive a Certificate of Completion at the end of the program, which can be used to support CPD records and internal training recognition.

Duration & Group Size

● Course length: from 1-day masterclasses to multi-week leadership journeys
● Group sizes: flexible from small leadership cohorts to full department rollouts

We’ll help you choose the right format based on your objectives, team size, and budget.

Frequently Asked Questions

How much does leadership training cost in the UK?

The cost of leadership training in the UK can vary widely depending on the provider, course format, and depth of content. At Goldmark Training, we offer flexible pricing based on the size of your team, delivery method (online or in-person), and any customisation you may need. Whether you’re looking for a one-day workshop or a multi-week leadership program, we’ll work with you to create a package that fits your goals and budget without compromising on quality or impact.

Which course is best for management in the UK?

The best course for management depends on where you are in your leadership journey. If you’re looking for training that blends emotional intelligence, practical tools, and inclusive thinking our Leadership and Management Training Program is built exactly for that. Unlike generic courses, we focus on real-world leadership: handling difficult conversations, building team trust, and leading with clarity and compassion.

Do you offer customized corporate training?

Yes, we do. In fact, most of the organisations we work with request some level of customisation. We tailor content, delivery style, and case examples to reflect your team’s challenges, industry, and culture. Whether you’re a local authority, housing association, nonprofit, or private sector company we’ll co-create a program that actually speaks to your people.

What is management and leadership training?

Management and leadership training helps individuals build the skills they need to lead teams, drive performance, and make confident, values-led decisions. At Goldmark Training, our program covers everything from setting goals and giving feedback to managing emotions, addressing bias, and empowering others. It’s not just about processes it’s about people.

What is a Level 7 qualification in leadership and management?

A Level 7 qualification in leadership and management is a high-level, often postgraduate-level credential typically suited for senior managers, directors, and executives. While Goldmark Training focuses more on practical, human-centred leadership training, our programs can support professionals preparing for Level 5 or 7 qualifications by giving them the lived leadership experience those qualifications often require.

What is the difference between leadership and management?

Leadership is about vision, inspiration, and setting direction. Management is about structure, planning, and execution. Both are essential but they serve different purposes. At Goldmark Training, we help participants understand how to balance the two. You’ll learn how to lead people through change, while also managing tasks, timelines, and expectations effectively.